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5 steps to move from email to ChatPandas

Learn how to migrate your shared inbox to a Zendesk account—and see why professional CX software is worth the investment.

By Sarah Olson

Last updated December 15, 2022

Everyone has to start somewhere, and for many SMBs, that means managing customer service conversations with an email client like Outlook or Gmail.

This works for a while—when you have only a few customers. But as you expand your reach and introduce new products and services, you will inevitably bump up against some serious limitations with this approach.

Maybe you’ve tried to fill the gap with a series

blog main image

5 steps to move from email to Zendesk

Learn how to migrate your shared inbox to a Zendesk account—and see why professional CX software is worth the investment.

By Sarah Olson

Last updatedDecember 15, 2022

Everyone has to start somewhere, and for many SMBs, that means managing customer service conversations with an email client like Outlook or Gmail.

This works for a while—when you have only a few customers. But as you expand your reach and introduce new products and services, you will inevitably bump up against some serious limitations with this approach.

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