Since we are the pioneers of great customer service, we can tell you where it starts from: Having less robotic responses. Our ChatPandas communicate with customers with empathy and personalize their responses based on the context, sentiment or flow of the conversation.
Call Center for Customer Support
A happy customer tells a friend, an unhappy one may tell the whole world.
We thrive at ChatPandas to deliver a customer experience right from the time the customer has their first interaction on the website. We take your customers from pre sales to after sales, guiding them all the way through, transforming their customer journey.
We take your customers from pre sales to after sales, guiding them all the way through, transforming their customer journey.
We have increased CSAT scores of our clients by a whopping 50-60%
It takes a lot of time, energy and resources for a business to create a customer base, however, only one minute of bad customer support can lose it all. Fortunately for you, you won’t have to experience it with us.
At ChatPandas, we provide customized plans which are tailor made for your business and we work hand in hand with you to provide a seamless customer support experience creating the most satisfied customer base.
Technical support through Call Center
We have dropped abandon rates of our clients from 30% to less than 5%
We are offering up to tier 3 technical support which means absolutely no query goes answered.
Our ChatPandas provide support regarding software issues, installation queries, remote desktop support, troubleshooting or any technical issue your customer may face.
Our ChatPandas provide support regarding software issues, installation queries, troubleshooting or any technical issue your customers may face.
We do it all and we do it well!
Our technical support staff provides instant solutions to the all tech related queries your customers may face while using a product.
Our ChatPandas become a natural extension of your customer care department providing instant administrative support.
The end result:
no more frustratingly long waiting time, recurrent explanations of the issue or making the consumer switch back and forth.
Just a seamless support experience! Call Center for Sales
Call Center for Sales
We are 24/7. 365 days a year. Across the globe
Our sales team is here to boost your sales, take follow ups, paving the way for the sales of your products by leading your customers towards them, all while solving their queries and taking care of their issues.
We upsell by leading your customer towards an upgrade of the already purchased product and also cross sell by introducing a product complimenting their purchase.
Our list of expertise is not limited to what is written below
Project Technical Support
Small Business Answering Service
24/7 Live Support
Call Center Customer Care
Inbound Call Center Service
Customer Relationship Managment
Inbound Call Center Service
After Hours Answering
Order Managment Support
Warranty Support
Loyalty Reward Programm Support
Billing and Payment Support