Make your industry thrive with our tech support

We can answer the toughest tech related queries, upgrade performance and expand your customer base with our tech support.

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Multi-Channel Tech Support

ChatPandas are as Multi-channel as your Customers are

A customer can opt for any channel be it call, live chat or support tickets for their queries and our job is to be present at every platform 24/7 so no question goes unattended.

Though our multi-channel tech support, no matter which channel a customer chooses to reach out to us, the information will be shared through all platforms.

Level 3 Tech Support

A customer asking for in app support at 3 am? Our tech support is here!

We provide 3 level tech support which includes issue tracking, configuration control, remote troubleshooting, support regarding product activation, billing, integration issues and software installation.

Not only that, we also provide product training and extensive in app technical support.

tech support-app

Our ChatPandas assist your customers round the clock, across the globe.

We become an extension of your company providing up to tier 3 tech support which can not only convert potential buyers who look up the product on the web but can also resolve complaints from existing buyers and thus helping with customer retention.

Get a quick and seamless tier 3 tech support across all platforms with ChatPandas.

Process Development

Customer service is the heart of any business.

At ChatPandas, we define processes and make standard operating procedures (SOPs) for our clients and undertake departmentalization which can help you with your business procedures.

Elevate your customer service with multichannel ticket management, help desk automations, CRM, billing and workflow management and live chat software.


Infrastructure Consultancy

Take advantage of our holistic approach.

Our infrastructure consultants use their wealth of experience to overhaul your IT environment by assessing the needs of your business.

We automate troubleshooting of network devices, set up backup procedures, CRM integration, manage network security and select a reliable platform to host your product.

Product development

Every great innovation was once a crazy idea sketched out on a paper.

We systematically quest for new product opportunities according to market needs and identify the strategy of how to market the product with respect to product, price and placement.

We closely monitor KPIs, keep in mind your marketing goals, gather all data and help you market the final product through different channels.


Meaningful. Personal. Human.

Your best moments in Customer Experience are here.